Shipping, Returns & Pickup

Everything you need to know

From delivery timelines to our hassle-free exchange policy — all the details, in one place.

Questions? WhatsApp us at +92 336 677 7744.

Policy Details

Returns & Exchanges

You have 7 days from the date of delivery to request a size exchange or return.

Items must be unworn, in their original condition, with all tags and packaging intact.

Size exchanges are processed within 5–10 working days from when we receive the item back. Return delivery charges are the customer's responsibility.

WhatsApp us at +92 336 677 7744 with your order number and what you'd like to do.

We'll confirm your request within 24 hours and guide you through the next steps.

Approved refunds are issued as store credit or as a full cash refund via bank transfer, depending on your preference.

Please allow up to 14 working days for the refund to reflect in your bank account once approved.

If your product arrives with a manufacturing defect, contact us on WhatsApp at +92 336 677 7744 within 24–48 hours of delivery.

Please share your order number and clear photos of the defect. We will review and process a full refund or replacement upon approval.

Items purchased at a discounted or sale price are eligible for size exchange only.

Returns and refunds are not available on sale items.

Still have a question?

Our team is available on WhatsApp — we typically reply within a few minutes.